Privacy Policy

Effective Date: January 1st, 2026

Last Updated: January 1st, 2026

Helping Our Kids, Inc. (“we,” “us,” or “our”) is committed to protecting the privacy of our donors, volunteers, and the families we serve in Scranton, Arkansas, and the surrounding Logan County area. This Privacy Policy explains how we collect, use, and safeguard your information through our website and our SaaSquatchAI management platform.

1. Our Commitment to Donor Policy

We value the trust of our donors. Helping Our Kids, Inc. will not sell, share, or trade our donors' names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations. This applies to all information received by Helping Our Kids, Inc., both online and offline, as well as any electronic, written, or oral communications.

2. Information We Collect

Through our website and SaaSquatchAI integration, we may collect:

Contact Information: Name, mailing address, phone number, and email address.
Donation Information: Credit card details (processed securely via encrypted third-party processors), gift amount, and frequency.
Volunteer Data: Application details, background check status, and availability.
Automated Data: IP address, browser type, and interaction data collected by AI cookies to improve your user experience.

3. How We Use Your Information

We use the information collected via the SaaSquatchAI platform to:

Process donations and provide tax-compliant receipts.
Communicate with you regarding upcoming community events, food distributions, and urgent needs in Logan County.
AI Personalization: Use AI-driven insights to provide you with the most relevant information based on your interests (e.g., volunteering vs. donating).
SMS/Text Messaging: If you opt-in, we use SaaSquatchAI to send text alerts for emergency distributions. You may opt-out at any time by replying "STOP."

4. Data Security & AI Processing

We implement industry-standard security measures to protect your data. All financial transactions are processed using secure, encrypted protocols. By using this site, you acknowledge that our AI systems (SaaSquatchAI) may process data to enhance site functionality and organizational efficiency. This data is stored on secure servers and is never used for external commercial purposes.

5. Third-Party Services

To maximize our impact, we use third-party tools (managed through SaaSquatchAI) for payment processing, email delivery, and analytics. These providers are only authorized to use your information to perform these specific services for Helping Our Kids, Inc.

6. Your Rights & Choices

You have the right to:

Review the personal information we have collected about you.
Request that we correct or delete your personal data.
Opt-out of future communications by clicking "Unsubscribe" in any email or contacting us directly at [email protected].